Client Privacy

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Legislation

Box Hill Family Dentistry is owned and operated by Whitehorse Community Health Service Ltd. Under legislation, Whitehorse Community Health Service Ltd has a clear responsibility to maintain the privacy of client information. This includes verbal and written information.

The following page describes how we ensure your information remains private. It is an information sheet put out by the Department of Human Services. It is available in multiple other languages, if required.

Whitehorse Community Health Service Ltd has a privacy policy and procedure that is based on the following legislation:

  • Freedom of Information Act 1982 (State)
  • Health Records Act 2000 (State)
  • Information Privacy Act 2000 (State)

Privacy Act 1988 (Federal)

All clients of Whitehorse Community Health Service Ltd have the right to receive a copy of the policy and procedure that describes in more detail the management of personal/health information, the purposes for which health information is used, and how Whitehorse Community Health Service Ltd collects, holds and discloses information.

The Whitehorse Community Health Service Privacy Policy

In summary, Whitehorse Community Health Service Ltd seeks to uphold the highest standards of client privacy by:

  • Protecting your rights to privacy, both within and outside the service.
  • Acknowledging that information recorded in your record is owned by you.
  • Providing access to the information Whitehorse Community Health Service Ltd holds about you